VendorPanel Marketplace FAQs
Resources to help you register, set up your business profile and optimise your use of VendorPanel Marketplace
In this blog post, we answer the most common questions about VendorPanel Marketplace.
1. Do I have to register for each Buyer organisation that I want to sell to?
No. Register once into the category that you want to supply goods or services in, and you will be visible to all Buyer Organisations in the Marketplace. Just select your category and subcategories as you register. If you prefer, you can download the full list of categories here.
2. What happens when I register?
You will receive an email notification when there is a new RFQ or public tender in your category, in the geographic area that you service. It's fast easy to review the requirements and submit your quote or tender.
3. Can I respond to public tenders too?
Once you are registered, yes. And at no cost to you. You can see current public tenders here.
4. Is it really free?
Yes! It is completely free for suppliers to register, receive and respond to invitations. And if we ever offer premium services in the future, we will make them opt-in. You'll never get a surprise charge from us.
5. What if my organisation already has an account?
Register using your existing account (email address) so everything can be managed in one place. If your organisation has more than one user, ask your VendorPanel Administrator to register for the Marketplace using their user details so all your information stays linked. Then your Administrator can share Marketplace access with you and your colleagues.
6. If I am on a supplier list with another colleague and decline an invitation, can the my colleague still access the RFQ?
Yes, they can and they can still respond to the Request. So, for example, you could have 5 Colleagues on a list and they will all receive tenders or RFQs posted to that list. If one person declines to respond, they will no longer receive notifications regarding that opportunity. Other colleagues can still respond to the Request and the Vendor Administrator will be able to see if there is a response submitted or in draft. Only if the Administrator declines to respond will the opportunity close and the buyer be notified.
7. What if my products / services are not listed as a category on the Supplier Marketplace?
We receive suggestions for new categories and review these regularly. Our category structure evolves accordingly so please submit any suggestions via [email protected]
8. We sell specialist equipment that are not listed on the site. How can we only receive relevant RFQs?
Buyers can search and identify suppliers using keywords that appear in your supplier profile, so be as descriptive as possible with regards to your capability, expertise and products.
9. How do I see what my company looks like to Buyers?
Click on 'Supplier lists you manage' from your dashboard and there is the option to 'Preview details' - this brings up your profile as it is displayed to buyers.
10. Has VendorPanel ever been known under any other name?
VendorPanel (the company) now sits under the Unimarket umbrella but the product name will remain as VendorPanel for the foreseeable future.
Some organisations that use the platform may refer to it by another name. For example WALGA (WA Local Government Association) use the platform to manage their prequalified supplier lists and call it eQuotes.